This article contains some excellent advice for employers. I am still surprised by how many cases I have personally seen where the employer ignores the employee's request for an accommodation due to the employer's lack of knowledge of the appropriate process, or worse, due to the employer's assumption that the employee is "faking" so that he or she can get an exception to the standards all other employees must adhere to.
In my experience, problems arising from an employer failing to engage in the "interaction process" regarding an employee's request for a reasonable accommodation are more common in the realm of mental health issues where the employee's disability is not immediately apparent. If one of your employees requests a disability accommodation, make sure you handle it properly by applying the tips outlined in this article.
Erica N. Cordova is the Managing Attorney of HR Esquire - The Cordova Law Firm LLC. At HR Esquire, we believe in passing the savings along to our clients through our part-time law firm model. We strive to help small businesses develop a solid foundation and legal strategy so they can be successful. We will work to improve legal compliance and employee relations. Our goal is to improve your business' performance and provide legal advice for a successful human resources strategy via our Offsite General Counsel. Find out how we can help you and your business today! If you have questions about this article, please email email@example.com.